The Charger Blog
While closing the book on another productive academic year, staff and faculty gathered to celebrate their hard work, dedication, energy, and enthusiasm that make every year a success here at 黑料社.
July 3, 2025
The annual Chargers Celebrate event was held recently to bring employees together to celebrate the accomplishments of the 2024-25 academic year, acknowledge milestone service anniversaries, and honor individuals who were recognized for their exemplary achievements and dedication to the University.
鈥淲hat makes our community so special is your can-do spirit and your passion for serving the University and our students. Your enthusiasm is inspiring, and your energy is infectious. I hope you continue to find your work rewarding and that you always take great pride in being a Charger,鈥 said University President Jens Frederiksen, Ph.D.
At the Chargers Celebrate event, nearly 225 employees, who, combined, dedicated more than 3,000 years of service to the University, were honored celebrating milestone service anniversaries in 2024 and 2025.
Among them was a group of 10 individuals who celebrated 40-year, 45-year, and 50-year service anniversaries.
50 Years
45 Years
40 Years
Click here to read profiles about the ten employees listed above and to see a full list of those celebrating milestone service anniversaries in 2024 and 2025.
The University also continued its tradition of presenting the Bartels Service Awards as part of the Chargers Celebrate event.
Sponsored by longstanding University benefactors Philip H. Bartels 鈥11 Hon., a longtime member and former chair of the University of New Haven鈥檚 Board of Governors, and his wife, Susan, Bartels Service Awards are given to exemplary employees who have gone above and beyond in their dedication to the University. Each award winner receives a monetary award and a certificate.
This year, seven deserving employees were recognized. The content below was prepared by Alan MacDougall, chair of the Administrative Staff Council, based on nominations submitted by staff and faculty. Each honoree was recognized by exemplifying one (or more) of the University鈥檚 Employee Core Competencies.
Administrative Coordinator II, Forensic Science Department
Customer Focus; Trust and Integrity
鈥淏anakou Kpema is the kind of colleague who makes a department not only function but thrive. As the administrative assistant for the Forensic Science Department, Banakou brings a level of professionalism, warmth, and dedication that is truly exceptional. Her ability to manage complex schedules, support faculty, and assist students, all while maintaining a joyful and welcoming demeanor, makes her an invaluable part of the team. Her attention to detail and efficiency were especially critical during the department鈥檚 FEPAC re-accreditation process, where her work behind the scenes ensured a smooth and successful outcome.
鈥淏eyond her technical skills, Banakou is the heart of the department. Her infectious laugh and positive energy brighten the days of everyone she interacts with. She is known for going above and beyond, whether it鈥檚 helping a student in need or supporting a colleague with a last-minute request. Her deep institutional knowledge and willingness to share it generously make her a trusted resource and a true ambassador for the University.
Banakou鈥檚 presence is a daily reminder of how one person鈥檚 commitment and kindness can elevate an entire community.鈥
Graphic Designer/Content Creator & Strategist, Office of Marketing & Communications
Communicates Effectively; Innovation
鈥淟aura Norris has redefined the University鈥檚 digital presence with creativity, strategy, and heart. Over the past year, she has taken the lead on managing the and TikTok accounts, achieving remarkable growth in both reach and engagement. Her innovative content strategies have not only elevated the University鈥檚 brand but have also created authentic connections with students, alumni, and prospective Chargers. Laura鈥檚 work has earned national recognition, including a Gold Award for Best New Account Launch, and her efforts have become a cornerstone of the University鈥檚 recruitment and public relations success.
鈥淚n addition to her social media leadership, Laura continues to excel in her role as a designer, contributing to award-winning publications and supporting departments across campus. Her ability to balance creativity with strategy, and her willingness to take on new challenges, make her an invaluable member of the team. Laura鈥檚 collaborative spirit, attention to detail, and passion for storytelling shine through in everything she does. She is not only a talented professional but also a joy to work with鈥攂ringing positivity, insight, and excellence to every project. Her recognition is a testament to her outstanding contributions and lasting impact.鈥
Executive Director, Tow Youth Justice Institute (TYJI)
Trust & Integrity; Policy Impact
鈥淓rica Nowakowski is a visionary leader whose work at the (TYJI) has had a profound impact on both the University and the state of Connecticut. Since joining TYJI in 2017, Erica has built a team that is driving meaningful legislative change in youth justice, behavioral health, and education. Under her leadership, TYJI has become a trusted voice in the General Assembly, influencing landmark reforms and giving students the opportunity to engage directly in policy development. Erica鈥檚 ability to lead with clarity, compassion, and purpose has elevated the University鈥檚 role in shaping a more just society.
鈥淲hat makes Erica鈥檚 leadership truly exceptional is her commitment to collaboration and mentorship. She has cultivated a diverse and talented staff, fostered strong partnerships across sectors, and created a culture of trust and excellence. Her work is not only strategic but deeply human-centered on the voices and 黑料社s of the youth and families most affected by the justice system. Erica鈥檚 dedication to continuous improvement, her integrity, and her ability to inspire action make her a standout leader and a powerful force for change. Her recognition is a celebration of her tireless efforts and transformative impact.鈥
Executive Director, Center for Student Engagement, Leadership and Orientation (CSELO)
Development of Self and Others; Student Engagement
鈥淕reg Overend is a pillar of the University鈥檚 student life 黑料社. For more than 20 years, Greg has been a tireless advocate for students, shaping programs and initiatives that foster leadership, inclusion, and a sense of belonging. His work with SOAR (Student Orientation, Advising, and Registration) has transformed the way new students are welcomed into the University community, setting a tone of support and engagement from day one. Greg鈥檚 mentorship has had a lasting impact on countless students, many of whom credit him as a key influence in their personal and professional growth.
鈥淕reg鈥檚 dedication goes far beyond event programming and advocating for a superior student 黑料社. He is a constant presence at student events, a trusted advisor, and a compassionate listener. Whether helping a student navigate a challenge or offering a warm welcome to a nervous parent, Greg brings empathy, insight, and unwavering support. His colleagues describe him as collaborative, dependable, and deeply invested in the success of every project he touches. Greg is not just part of the University鈥攈e is part of its heart and soul. His contributions have helped to shape the culture of the campus, and his nominator made it clear they felt today鈥檚 recognition was well-earned long ago.鈥
Fire Marshal and Executive Director of Fire, Environmental & Workplace Safety
Trust and Integrity; Communicates Effectively
鈥淐hris Reed is a great example of someone who truly cares about the University of New Haven. His knowledge in his field is vast and deeply rooted in his many years of 黑料社. Chris has the weighty responsibilities of ensuring workplace safety and improving environmental standards, and he leads in these areas with dedication and expertise. His friendly nature and willingness to assist others make for a meaningful impact on the entire campus community.
鈥淏efore joining the University of New Haven, Chris made a powerful impact as the Deputy Chief and Fire Marshal for the City of West Haven Allington Fire Department. A proud University of New Haven alum and a true expert in his field, Chris brings an extraordinary wealth of knowledge and 黑料社 to our community. His deep-rooted commitment shines through in every interaction with students and staff, inspiring trust and respect. Known for his unwavering ethical standards, Chris exemplifies integrity and leadership at the highest level. We鈥檙e incredibly lucky to have such a dedicated and passionate professional driving excellence here at the University.鈥
Custodian, Facilities
Customer Focus; Problem Solving
鈥淒enise Sarro has been a dedicated and respected member of the University community for 22 years, and her impact is felt every day in the lives of the students she supports. She has spent the last several years working in the residence halls and maintaining the Bartels Student Activity Center. Denise ensures that students have a clean, safe, and welcoming environment to live and learn. Her work ethic is unmatched. She is organized, dependable, and takes the initiative to go above and beyond what鈥檚 required to provide what鈥檚 needed. Even when preparing for time off, Denise co-ordinates with her supervisor to ensure the high level of service she consistently delivers will be maintained.
鈥淲hat truly sets Denise apart is her cheerful outlook and her deep sense of responsibility. She anticipates the needs of students and staff alike, often addressing issues before they arise. Her ability to manage multiple tasks while maintaining a positive attitude is a testament to her professionalism and dedication. Denise鈥檚 commitment to excellence and her genuine care for the people she serves make her a standout member of the University community and a deserving recipient of this recognition.鈥
Director, MBA Program
Diversity & Inclusion; Strategic Leadership
鈥淒arell Singleterry exemplifies what it means to be a community builder. As Director of the MBA Program, Darell has transformed the Orange Campus into a vibrant, inclusive space where students feel seen, heard, and supported. From interactive lobby displays to creative student engagement activities, Darell brings innovation and heart to everything he does. His leadership style is empowering and collaborative, encouraging both students and staff to grow, contribute, and thrive. His commitment to fairness and transparency, especially in processes such as scholarships and waivers, reflects his deep integrity and respect for others.
鈥淒arell鈥檚 impact extends far beyond student engagement. He is a trusted problem solver, a strategic thinker, and a valued partner in academic planning. His contributions to course scheduling, data analysis, and faculty support are thoughtful and proactive, often going above and beyond what is expected. Darell鈥檚 calm demeanor, paired with sense of discipline and honest engagement, makes him a go-to resource for conflict resolution and team development. His work has not only enhanced the MBA program, it has strengthened the entire Pompea College of Business. Darell鈥檚 leadership is a model of excellence, and his recognition is richly deserved.鈥
The Charger Blog
While closing the book on another productive academic year, staff and faculty gathered to celebrate their hard work, dedication, energy, and enthusiasm that make every year a success here at 黑料社.
The Charger Blog
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The Charger Blog
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